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This example scenario routes incoming SMS messages through a lightweight Make.com workflow, with Poku controlling whether your AI agent responds.
Make.com scenario overview

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Prerequisites

Before setting up, grab your Poku API key from the Poku dashboard. You’ll need it to enable the agent toggle in your workflow.

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How it works

1

Incoming webhook

Configure your Twilio number to send all incoming SMS messages to this webhook, triggering the workflow.
Twilio webhook configuration
2

204 response node

Immediately returns a 204 No Content response to Twilio, preventing Make.com from sending an unwanted “Accepted” reply.
3

Poku toggle check

Poku checks whether your AI agent is enabled:Agent OFF — the workflow stops; the message is not forwarded to the agent.
Human mode — agent off
Agent ON — the message continues to your AI agent (in this example, a ChatGPT node), which generates and sends a reply.
AI mode — agent on

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Import the scenario

Download the Make.com scenario and import it into your account.
After importing, replace all placeholder credentials with your own Twilio credentials and Poku API key.