Messages Overview

Poku supports two messaging modes:

One-way — send a notification or update
Two-way — send a message and wait for a reply, captured directly in the HTTP response or asynchronously via webhook

Channel comparison

	SMS	WhatsApp	Slack
Message format	Free-form text	Poku template (fixed) or your own Meta-approved template	Free-form text
From	Poku number or your own number via Twilio	Poku WhatsApp or your own WhatsApp number via Twilio / Bird	Poku workspace or your own
Country coverage	Limited — see supported countries	Global	Global
Additional setup	Your own Twilio numbers must be approved for texting	Your own WhatsApp number requires Meta template approval	Join Poku workspace OR install Pokubot into your own workspace